Purchased a wireless router from Best Buy and, because I didn't have time to install it myself, paid for a Geek Squad "agent" to install it in our house. I was given a schedule, Friday, Feb. 4 between 8 a.m. and noon. A four hour time period, just like classic cable company style. And sure enough, in classic cable company style, the "agent" called to say he would arrive late and showed up at 12:30. He got one computer routed in, couldn't figure out how to get the wi-fi secured, and couldn't get the other... read full review »