I bought a very expensive PARTRIDGE leather handbag from Frasers on 26 Feb 2010. As part of their sales technique they 'sell' the product by saying that it has a warranty etc. On 08 May 2010 one of the straps of the handbag broke.- I tried to take it back and they told me that they need to discuss it with the merchandise director . On 10th of May they just sent me a sms to say that the guarantee is not a replacement, so the bag must be sent in to be repaired. What kind of service is that. They are not willing to replace a very... read full review »