In January of 2009 I had my mother's condo HVAC system checked and annual routine maintenance performed by a reputable contractor with whom we had a service contract. Everything checked out fine and the system was functioning normally - no problems noted. In March of 2009, a Kenmark Air Representative called on my mother to solicit a five year service agreement under the guise of a "UV Promo/Service Contract Special". Unfortunately, my 89 year old mother who is increasingly challenged with declining health issues had no... read full review »