I have a Nuvi 200W which is being recalled. After one month of exchanging emails with Garmin customer service, I can conclude that nothing works. The quotes below are extracted from Garmin emails. 1. Quote "Your confirmation number is 100410588916. Garmin will replace your battery free of charge. Someone within Garmin will contact you within 1-2 business days." Unquote. No one has contacted me, I had to contact Garmin instead. 2. Quote "You should have been emailed a shipping label, for you to contact UPS on 08457... read full review »