WHOM IT MAY CONCERN: THE FOLLOWING IS A COPY OF MY ORDER FROM JANUARY 9, 2011. PLEASE NOTE - MY CREDIT CARD WAS CHARGED - NO PRODUCT HAS BEEN DELIVERED!!! I HAVE CALLED SEVERAL TIMES TO CHECK ON THE STATUS AND WAS GUARANTEED THAT IT WAS SHIPPED OVER 1 MONTH AGO. PLEASE SEE THAT YOU RETURN A CONFIRAMTION OF MY REQUEST FOR CANCELLATION AND FULL CREDIT TO MY CREDIT CARD. I WILL BE CONTACTING THE BETTER BUSINESS BUREAU REGARDING MY DISSATISFACTION WITH YOUR CUSTOMER SERVICE AND LACK OF A DELIVERY AND FULL CHARGE TO MY CREDIT CARD. REGARDS, Biologics is a scam - THE WORST Customer Service and procedures! read full review »