i had a issue with my refigerator. I was told a tech would be out to service it between 1 and 5. I waited and noone came. I called the number to see what was going on five times, each time getting a different phone person. all iwas was told that they would send a message to the tech and how he was running behind. finally around 8 pm some one called from sears who claims to be in charge of the tech who go out into the work field. He said that tech had just punched out but he would send another tech tomorrow by 9 am. The tech did arrive at nine... read full review »