On January 26, 2011, we had Sears out to work on our Kenmore washer, and although the quality of the repair appears to be good, and the repair technician was very nice, professional, and friendly, the cost for the repair was outrageous. It cost me $217 just to have a switch replaced!!! And, to top it off I was charged $7.27 for two screws to mount the switch (for some reason, the new switch didn't come with screws). Those screws were ordinary screws that could probably be purchased at any local hardware store for 50 cents a piece. And, I... read full review »