This company switched me from my previous provider to their company in July of 2010 and sent written correspondence to loo for a package and new cards. Those documents never arrived at my mailing address which they had on file from my Pennyslvania Life prior policy. I had a fairly basic plan that cost me $39.20 a month. Without my authorization they switched me to a premium plan with their company that now costs me over $80 a month. I only take 3 generic prescription drugs and do not need or want this premium plan. I have had a serious of... read full review »