"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Bernardo)

AA
Bernardo February 24, 2011
My wife and I were traveling the first of January. We had a dog and our multiple bags for an extended stay abroad. We talked with three different AA agents over the span of a week and we booked through the AA agents. We were not told about a baggage limit for this flight. We were stopped at the check in. We could take all our bags and we could not pay for extra bags. The dog was counted as one bag, not what they told us on the phone. The dog was supposed to be cargo. I had to stay behind and deal with the extra bags, my wife and dog went... read full review »
Filled under: Travel Location: United States

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