I bought the PDF Converter for $99. When the serial number wouldn't work, I tried to contact customer support or technical support by email. It has been ten days now and I've sent twelve emails to no avail. When I try to contract technical support, I go through the telephone version of "who's on first". After two hours of trying, I finally gave up trying to contact them by phone. When I finally got hold of customer support I got someone who was hard to understand and didn't understand me very well either. I called... read full review »