This complaint is about Sears and it Social Media Escalations Team for Facebook. My washer remained broken for 3 weeks while "technicians" ordered the wrong part twice. Sears gives you a window of 8 am til noon or noon to 5 pm. My scheduled time on all 3 occasions was 8 am til noon. Not once did the technicians arrive on time...only after noon or closer to 1 pm. On the 3rd occasion 2 "technicians" had to come and repair the broken washer. The Social Media Team is nothing but a "I'm Sorry Department", and there i... read full review »