I have been trying to close my account for more than three months but they refuse to do so. We told them in December to cancel our service when we closed our credit card account. They claim their records do not show any request to cancel service despite our telling them THREE MORE TIMES when they call demanding payment. When I ask to speak to a supervisor they ask "Security questions" like my father's middle name and when I answer, they say it doesn't match their records and I cannot continue. Them they ask for my credit card... read full review »