I ordered this phone for my son who splits time between my house and his dads. I chose it after researching cell phones for children online. Seemed like a great option. However, I received the phone in the mail with a user guide that said to refer to the "labe belowe during activation of phone". There was no label. I went online, clicked the link to activate the phone, and it told me this particular phone/sim card had already been activated and to call customer serivce. I called about 50 times. No joke. Not once did I get through... read full review »