very very bad customer service and billing dept when contact either always phone hang ups about billing info. I have 2 account with directv not link 1 has no contract the other has, but was asked to end service with the contract service 3 week after service was hooked up and mailed back equipment and now they have put a $800.00 past due balance on my open account and disconnect service that was not link and different account numbers with no contract . read full review »