Amazon is crap and useless company in customer experience too...I placed an order for wireless mouse and keyboard for my partner. I was expecting its delivery on valentines day...Guess what happened ...No delivery on Valentines day not even after 2 days and today after 13 days ...after a long chase and so many e-mails...i received a call from Escalation desk...saying that your order got lost by our carrier Royal mail and she will call them tomorrow to check status ...if they are not able to deliver it, they will refund my money within 10... read full review »