I recently changed positions with my company that requires me to now travel across country instead of within the Western US. I have always been a loyal Southwest customer, however with my changing needs, decided to fly with American Airlines. I now know that was a mistake. My trip began with American Airlines (AA) in Omaha, Nebraska, Tuesday December 8 headed to Chicago. This was an American Eagle flight. My travel partner and I changed our flight to an earlier flight due to the coming snow storm. After a relatively smooth boarding proce... read full review »