"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (defarnsw)

Continental Airlines
defarnsw February 28, 2011
I have been flying Continental for seven years and am a OnePass member. Recently after not taking a vacation for two years I decided to fly out to visit family. I purposely chose Continental because of my OnePass, even though they were slightly more expensive. Now Continental charges for everything! Bags, food, even a movie. The customer service was horrible, two employees stood around chatting at ticketing while people waited patiently to be called upon. Instead, I wound up being proactive and stepping up to the counter and clearing my throat... read full review »
Filled under: Travel Location: United States

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