I lost my confirmation number and called 1-800-692-4410 asking for help around 6:00 pm ET on 4/22 2009. Customer representative whose last name is Lee refused to help me and had a very bad attitude. She told me that, “she does not want to talk to me any more and ask me not to bother her again” while I was asking her to transfer me to her supervisor. Then she just hanged up the phone call while I was talking. I do not consider her action as professional and very angry about this. I believe she is unqualified to be a customer... read full review »