"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (marybethtyson)

Northwest Airlines
marybethtyson February 28, 2011
I called Northwest airlines to ask if I could switch my flight from a 5:50 flight to an 11am flight on the same day. The first agent I spoke with was impossible to understand, so of course we didn't get anywhere. When the second agent answered I asked if I could switch from later in the afternoon to an earlier flight that day she put my on old without asking. When she came back she talked nonstop and then proceeded to tell me that it would cost $1700 to merely switch the flight. I asked her why it would cost that much but she... read full review »
Filled under: Travel Location: United States

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