I booked a flight back in September of 2007 for a round trip to Michigan for the Thanksgiving holiday. My flight was leaving on November 17th. I started a new job very soon after I booked the flight and could not take any time off, so I had to cancel the flight. I canceled the tickets on October 12, 2007. I had already paid almost $400 for the tickets and there were $150 in fees. It was a non-refundable flight, however I had it in writing in my ticket confirmation email that I would be able to book another flight with them to use my $250... read full review »