I purchased a CSW3910 Sentry Safe from Costco over 2 years ago and the handle broke last week. The handle broke because I forced it hard when the safe was locked. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. No charge for shipping or the cost of the handle. It's too bad that all companies don't have this kind of customer service. Great customer service and keep up the good work... read full review »