Every time I bring my car into a firestone, they break something. two differen locations two different cars and both oil change== well looks like you are going to need a new starter. also I had a power sterring hose installed and they intstalled it wrong costing me a new pump lost work time...etc I think they break things while doing a simple oil change to make additional cash. I have real beef with these kind of outfits they are complete bullshit. I now realize just never to go to firestone again, I think there should be an invesigation into their work ehtics. read full review »