Lane furniture company sells defective recliners and does not honor their products . We purchased two at over $ 1ooo.oo . We special ordered them and I sit on bare wood that I have to pad with batting. My husband s mechanism is broken .We complained from the day of delivery to no avail. They are two years old and we are faced with having to buy new recliners to replace new recliners. What's wrong with this picture? This is the one we have escalade hide-a -chaise 11919. We spoke to customer service personel in North Carolina .phone # 662-566-7211. read full review »