I worked for Jackson Hewitt for one season as a tax preparer. The training consisted about 30 hours of classroom training doing returns by hand, we never saw a computer during the entire class nor had any explanation of how the software worked. My first day in the office the manager stated you better start practicing doing returns on the computer and then she left. No instructions or guides on how to use the software. No state return software was loaded in the system for more than a week. Because I was part-time I was not always present... read full review »