Ordered a shoe storage bench. Arrived in a timely manner however, they sent 3 of them. Called "customer service" and they immediately claimed responsibility for the error and said that mailing lables to return the additional 2 would arrive in 7-10 days. Once received, they would refund the amount of the 2 benches. I let them know that this was unacceptable that I should not have to pay for their mistake. Asked to speak with a manager . . . none available. Said I could leave a message and would get a call in 48 hours! Again... read full review »