Bad news on two fronts: Simmons Pillow Top and Simmons response to defective mattresses. In October 2004, we purchased the top of the line Beechwood Summit from Simmons (Mattress Gallery in a Southern California store). Out of the box, the mattress was uneven and caused sinking into crevasses. Since this was contrary to the showroom experience, either: a delivery mistake was made, the showroom mattress was not what Simmons delivered or we had a rare defective. No, it was the proper delivery. Assuming the latter we went through the defective... read full review »