I went through the on line repair service for Hewlett Packard for a VERY SMALL repair. Actually the "hearing on a headset". First it took 20 minutes LITERALLY to have them take the credit card info to do the repair. I was offered two options a 6 month all access to any repair for $149.99 or 3 day for $49.00. Obviously I chose the $49.00 option and was billed TWICE for $149.99. When I call the # furnished on my bank statement it cycles and drops - obviously doesn't work. To add insult to injury I was then transferred to another... read full review »