When I initially called Jim was very nice and helpful about my request for a housecleaning before family came into town. We set an appointment for between 1 and 2PM on Saturday. The maids arrived at 2:40. They brought all of their own supplies, which was nice, and I have to say that for what they covered they did a good job. However, I requested that Jim contact me once 2 hours had passed to ensure that I didn't overspend on the appointment. When he did, he told me that they were done downstairs and could now begin the upstairs... I... read full review »