Can you believe this which was happened at KL Air Asia on Jan 29, 2011 1.) Racism The term and condition are not in Chinese. If you were not English educated, remember to hire a translator (best with lawyer) to read through the agreement prior to purchase. Everyone can fly with Air Asia and bear your own risk if you did not understand English. 2.) Too civilized ground staff / customer service The ground staff will tell you that your dB (noise level) is too high (not too sure whether there was a dB meter at Air Asia customer... read full review »