I hope that you are not discouraged from reading this e-mail due to its length, or that you merely hit the delete button without reading it. On December 15, 2004 my wife was contacted by someone, from your department (collections). She was informed that our above referenced account was delinquent. At the time my wife was in her vehicle on her morning commute to work, thus, they were unable to resolve the matter. Consequently, she asked my wife to have me (Jose) call her to see if we could investigate the matter and find a resolution. At... read full review »