Last fall, I was looking for a faucet for our new home that had been discontinued. I had done a lot of business previously with K and B Galleries, and I called them. They had a floor model of the faucet, which I purchased from John at half price. The faucet arrived with parts in disarray, tossed into a box. Our plumber tried unsuccessfully to install it; there was at least one part missing, and the plumber could not find a substitute. The parent company (Franke) no longer carried the faucet, and to make matters more complicated, the faucet... read full review »