After loyally spending the last 18 years buying/leasing Dodge products, I switched to GM for some reasons including: OnStar, gas mileage, quality, better antitheft. I bought a brand new Chevrolet Impala. I made the switch a few months ago. I have been waiting for my car payment, but it never came. A month after signing up, I received a nasty phone call from GM, with their personnel ordering me over the phone to pay while on the telephone. They refused to give me my account number and made me pay a $23.71 late fee. This was the... read full review »