I had an experience similar to another visitor this site, Lonnie Morrison who wrote "My attempt to cancel an American Express card." I had the exact same experience. I was even threatened with a negative credit report if I did cancel the card. I still have the card even though I do not use it. I did cancel all additional cards associated with my card, i.e. wife's card. I too tried to cancel just before the annual fee was due. I am going to cancel the card I just need to pick a time when I am in a calm place and can deal with their poor business practices. read full review »