Hi my name is Mohammad M Shaikh, one of the Airtel consumer, , My number is 9975231904 Maharashtra new customer since January 2011 my concern is regarding poor and pathetic customer service at 121 and 198 customer care number, I've subscribed for SMS pack of Rs.67 in which I was informed that I'll be getting around 500 sms free and yes it was free for 20-23days, but then suddenly I realized that I'm getting charged for the Free sms even though my sms pack service was valid, they charged me for 6 messages then when I called up... read full review »