On January 28th, my treadmill broke while running. Due to purchasing an extended warranty contract, I called Sears Home Repair. Operator advised me that the next available appointment was Feb 21st !! During our conversation, the operator asked ME what parts I needed for the repair?! After several minutes of GUESSING, she ordered a roller for the treadmill. FIRST complaint-a tech should have first looked at the treadmill to determine what was broke and what needed. Then on Feb 21st, the tech calls my cell and tells me that he doesnt have all... read full review »