Last July I purchased a set of cartridges for my printer. They arrived and I began installing them. Before the month was out, the black cartridge would not register. After arguing with a lady for nearly 1.5 hours on the phone, I finally had to give my credit card again so they could ship me a new cartridge and I could then return the old one. Otherwise they wanted me to ship them mine and several days later send its replacement. Running a business without a printer is not functional. So it is now February and my printer starts printing on... read full review »