USER REVIEWS (dwb54)
Sears Home Services
So for those who have read my complaint on Sears Home Central we have the following with regards to the sub-contractors they use.
1st Giant Heating out of bridgewater mass., is someone to avoid. their work is shoddy, without question below average and there is a good chance you will have call backs and damages. They had to return mutliple times to evaluate the vibration of the newly installed furnace. On the 2nd trip they simply lied about it but on the third trip they acknowledged that they had lifted the pipe which was not rattling... read full review »
Sears Home Service
Sears Home Central - the only piece missing is "service" while the District Mgr eventually stepped in to resolve the problem that should have never occurred as it was like taking a walk thru the desert! But let's start at the beginning;
THE GOOD:
An order for a new furnace, installation (i.e. plumbing, furnace & electrical) is placed and after some lackadasical follow-up by Chris, he finally relays a good installation date. Installation day arrives and the furnace & plumber are right on time. Dismantling the old one... read full review »
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