In Nov of 09 I called to cancel my service, ( been a customer for 2 years). They offered me a new HD box and free hbo/shotime for 6 months and a cheaper plan to stay. I agreed, what they didnt tell me was It meant I had agreed to another 2 year contract, how could I agree if they didnt tell me? well theie supervisor claimed by accepting the upgrade constituded agreement. This is a total scam so beware. I am battling with them over 187.00 early termination fee after being with them for 3.5 years. They also claimed they sent an email and a... read full review »