My parents flew from chicago to beijing ( china) 14 hour flight. They had a medication worth 3500 dollars that needed to be refrigerated. All the medications were in a box size of a DVD box, and it had a doctors prescription with two little ice packs. The flight attendant refused to refrigerate it and the medications were ruined. What do I do? Can I have United pay for my damages? I called the airline two times before the flight just make sure they would allow this medication to be refrigerated, and both times the representative told me that... read full review »