"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (barbourJ)

United Airlines
barbourJ March 3, 2011
Missed my flight. Was told by United airport CS rep that United could not place me on another airline. Was told by this rep that United only airline flies Denver - Albuquerque. INCOMPTETENT Refused to give me ticket to move to other airline. Went to Frontier to catch flight. United would not relinquish ticket and CS booth in this terminal was not manned. Travel agent had to purchase full fare one way to get me on trip. United refused to honor my ticket home and make right the inconvenience. I spent 3.5 hours on the phone/hold/talking to people... read full review »
Filled under: Travel Location: United States

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