I booked a vacation with travelbyjen.com and they quoted me one price. One that I confirmed on a couple different phone calls before booking 2 months before my trip. I never received any confirmation materials before departing to Costa Rica. Didn't get the vouchers and itinerary until arriving at the airport. It wasn't until near the end of the trip that I realized they never booked my last transfer. After waiting for this to be fixed I get an added charge of over $200 to my credit card after the trip. This was their mistake that... read full review »