I have been on the pet wellness program over the past 3 to 4 years. Recently my credit card # changed and they could not take out the 20.00 a month. They are always calling and put me in collections. Well I have never signed a contract, so don't know why I would be put into collections. Then I had to bring my dog in on an emergency due to my daughter accidenly spilling hot water on him. I call Banfield 1st letting them know what happened and informed them I am at work and could not get the dog in right away. I had ask what my children... read full review »