Geek Squad/Best Buy #845 of Folsom, California charged my credit card for actions either not actually done or incorrectly done and are unwilling to rectify the situation and reimburse me for services. Just horrible service, rude, unwilling to accept a mistake or make right, etc. In late December 2008, my computer stopped booting up and I was advised by the technician of Geek Squad that it was most likely that the hard drive was “toasted”/ruined. A few days later, the Geek Squad representative advised they had run a diagnostic and... read full review »