I too made the mistake to call an order in for a Chef Basket (actually the TV add said two for $14.99). I ordered same and was asked if I wanted to upgrade to at "heavy Duty" basket for $4.99 so I did agreed to this. Then they started going thru multiple sales pitches to sell other things and once the sale pitch ended you could punch a button to say you didn't want same and then right in to another sale pitch..after 7 I finally hung up...never rec'd any confirmation from them, but three weeks later I received TWO ORDERS (two... read full review »