USAA dropped my insurance today as a result of a single vehicle accident with no injuries. I called to complain about the customer service I received and received a return call later stating I was dropped. I have been with them almost 20 years. Thanks for nothing USAA. On the bright side, I received lower rates from another company when i checked around. They are great and don't complain about collecting your money, just about taking care of you when you actually need them. Former member 5288965. read full review »