This is the latest correspondence that I have tried to send these guys. Note the sarcasm in the email is purely out of frustration. We have tried to be very civil and cooperative. We cannot even get them to return a call or an email. If you notice on the web stie, they do not even have contact info, we had to dig it up...that should tell you something. "My father in law ordered this item from you based on my bad advice ( I thought you were a reputable company) Per your email dated 12/16/10 the item had been shipped. On... read full review »