I ordered a customized keychain and pre-paid c.$40-45, which included shipping costs from UK to France. When the item arrived, I was away and my neighbor accepted it and left the package for me to find. Some weeks later, when I returned, I tore it open, loved the keychain and threw away the wrappings. It was only after that, when I saw my neighbor, that she explained that she had paid the shipping costs required by FedEx (I think; pretty sure -- an additional 31 euros, or c.40-45 dollars) for delivery from the US, not UK whose Zazzle site I... read full review »