DO NOT BUY ANYTHING FROM BALLARD DESIGNS! EVEN IF THEY PAY YOU TO TAKE IT, DON'T!!! I ordered a set of five bookshelves, when they arrived the left end bookshelf was busted. The delivery guys they sent to my house looked like criminals complete with a nail, yes an actual nail, through his ear. The delivery guy asked me for a box cutter to open the boxes! hmmm so I asked "Doesn't your company supply you with tools?" to which he replied "Oh I don't work for them, I'm just helping my buddy today!" We called... read full review »