This email is the result of a very frustrated customer being totally ignored by ATT customer support. I know that you are way up the chain but I figure you can delegate this to someone who can use more common sense than I have encountered using the normal customer complaint channels of ATT. I have been waiting for a phone call from ATT customer support after they supposedly reviewed my case concerning getting a different model of phone instead of the broken Pantechs I have been receiving. I find it hard to believe they really did any reviewing... read full review »