Had At&T UVerse since 2007 and, initially, loved it. Customer service went downhill gradually. Last week, moved from old house to new house 15 minutes away and transferred AT&T service into a new house pre-wired with CATV from AT&T. Ordered shutdown of old service on 3.4.2011 and start of new service on 3.5.2011 during phone call of 2.21.2011. Guy never came to the new house on 3.5.2011; just blew us off until dispatched by a supervisor. Another guy had to come out in the evening. Stayed late and said the 'box' was bad... read full review »